Citizens Advice Stockport, working in collaboration with Citizens Advice Oldham, Rochdale and Trafford, has continued giving advice to those in need throughout the coronavirus pandemic, thanks to the tireless dedication of its staff and volunteers.
The team quickly rallied to ensure as many people as possible could be helped over the phone or webchat.
As part of Volunteers’ Week, which runs from 1 to 7 June, Citizens Advice Stockport wants to thank volunteers for their contribution
Across Stockport, Oldham, Rochdale and Trafford, 92 volunteers contribute 440 hours each week.
In the last year, the organisation has helped 43,000 people, with over 100,000 problems, such as debt, housing, benefit and employment issues.
Anne Trafford, Lead Volunteer Adviser at Citizens Advice Stockport said:
“I have been advising here in Stockport since 2009. I volunteered as I wanted to give something to the community I live in. Helping someone find possible solutions to their problem gives me a real buzz. I am a generalist adviser and see every imaginable, and on occasions unimaginable problems our society faces. Currently I am still volunteering from home as well as being Chair of Governors of a primary school and keeping in touch with our extensive family.”
Jonathan Yates, Acting Chief Officer at Citizens Advice Stockport said:
“Throughout the year our wonderful volunteers contribute their time and energy to make a huge difference to people’s lives and help keep our vital service running.
“Whether they have been able to continue in their role recently, or have paused their volunteering, their support throughout the year has been truly invaluable.
“I cannot thank them enough for their continued dedication. We really couldn’t do it without them.”