One of the best ways to grow your business is by becoming an expert in delivering an excellent customer experience. Chris Lowe, Director of insight6 explains: When we asked 250 insight6 shoppers to identify six instantly recognisable brands they love, the most mentioned companies were … [Read more...]
News for: Expert Opinion
Expert Opinion: millions more could be eligible for Statutory Sick Pay
The government has recently announced a review of Statutory Sick Pay (SSP). The review will look to tackle some of the major challenges presented by the modern-day working world where far too many people are quitting work after a period of sickness absence and many people now work on freelance or … [Read more...]
Expert Opinion: Don’t miss out on tax-free childcare!
Are you missing out on Tax-free childcare. With the school summer holidays round the corner, the cost of childcare has become a hot topic in many homes. But help is at hand – as long as you know where to look. Stockport based accountants Bennett Verby, explain how the scheme works and who is … [Read more...]
Mutual FM report growth across global equity markets
Corporate and personal financial planning firm Mutual Financial Management are seeing global equity markets buoyant having made headway in the first half of 2019. The MSCI World index has advanced 19.6% in the year to date and the Lindsell Train Global Equity fund has bettered that with gains of … [Read more...]
Expert Opinion: HSE Welding Safety Changes and Guidance
The Health and Safety Executive (HSE) have issued welding safety changes and guidance. They are advising employers and business owners to review their risk assessments. Controls must be adequate to reduce risks to health. Health & Safety professional expert Michelle Hay explains more: … [Read more...]
Expert Opinion: Getting the most out of social media for business
Social media can be a very powerful tool in a company's marketing strategy but do you know how to get the most out of social media for business? We sat down with Stockport creative Aqua Design Group to talk about the pros and cons of a variety of social media platforms. LinkedIn For a platform … [Read more...]
Expert Opinion: Turn customer complaints into custom
Customer complaints are an unavoidable challenge that any business inevitably face sooner or later. Your team will be working hard to maintain a high standard of business in order to prevent customer discontent, however the reality of human error renders total satisfaction amongst every customer … [Read more...]
EXPERT OPINION: What is cash flow planning and why does it matter to you?
Cash flow modelling sits at the heart of modern financial planning. It is something that plays an irreplaceable role in making it possible to have genuinely informed conversations when advising on virtually all aspects of a client's financial future. Stockport based Prest Financial Planning … [Read more...]
Expert Opinion: 6 stats on why you cannot ignore Customer Experience
Customer Experience is key. Competing over price alone is no longer the only differentiator when it comes to winning new clients, improving retention rates and building brand loyalty. As a customer we now have more options than ever before when it comes to who we part with our hard earned cash … [Read more...]
Expert Opinion: VAT – When a car is not a car
For VAT purposes, it’s important to know when a car is not a car - the difference between cars and other vehicles. This is because in most cases, VAT-registered businesses can’t reclaim the VAT when they buy a car. But they may be able to reclaim the VAT when they buy a commercial vehicle, … [Read more...]
Expert Opinion: Advice before retirement
Are you one of the tens of thousands of people failing to seek advice before retirement each year? New analysis from the Association of British Insurers (ABI) shows very low levels of retirement readiness. It found that more than 62,000 people accessed some of their pension via drawdown for … [Read more...]
Government lifts cap on Cycle to work scheme
The government has lifted its cap on the value of bikes and associated safety equipment which can be bought through a cycle to work scheme. Cycling continues to grow in popularity with e-bikes leading the way in getting more and more people using pedal power. With a new emphasis on helping … [Read more...]
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