Coronavirus helpline launched for Stockport’s vulnerable residents

Stockport Council has set up a dedicated coronavirus helpline to support the borough’s most vulnerable residents.

The helpline will provide advice on how to access support from Stockport Council for vulnerable people without a network of family and friends for support during the current coronavirus outbreak.

Lines will be open Monday to Friday, from 9am to 5pm and on Saturdays from 10am to 4pm, by calling 0161 217 6046.

The helpline is aimed at those most at risk from the coronavirus, defined as anyone:

• who is over the age of 70 and is self isolating;
• who has received a letter from the NHS advising you are high risk and should stay at home; or,
• who is medically vulnerable according to the government criteria and should stay at home.

Call handlers from the Council will be able to provide advice about how to access practical support including local support for those who are isolated and feel alone.

The Leader of Stockport Council, Cllr Elise Wilson, said:

I understand this is a worrying and difficult time for everyone as we all adapt our day to day lives in the face of the Coronavirus pandemic.

“We’re working very hard to continue to provide essential services and to ensure our most vulnerable people are supported during the Coronavirus pandemic.

“The COVID-19 Stockport Community Support Hotline will assist people to access what they need to help them stay safe and well, as well as signpost people to various levels of help and support for those who might not have access to support from other avenues.

“To ensure our most vulnerable people have access to this service, please only call the hotline if you do not have friends or family who can support you.”

The council also has a dedicated webpage which is regularly updated with all the key government advice, local service information and what to do if you think you have coronavirus. This is available at www.stockport.gov.uk/coronavirus