Stockport-based out-of-hospital healthcare provider, Mastercall, has been named as a finalist in two categories at the Urgent Health UK (UHUK) Awards 2024.
Mastercall Healthcare’s BI team are finalists in the Operational Quality and Safety Initiative category at the UHUK Awards, and have been recognised for their innovative work with MyMeta and advanced analytics. This achievement showcases the organisation’s commitment to transforming healthcare through robust data insights and forecasting capabilities. Its solution offers continuous, automated analysis of clinical performance, cost efficiency, and patient outcomes to understand at a granular level what is happening across services.
Tim Davison, Deputy CEO / Healthcare COO and Director of Operations, Strategy & Transformation at Mastercall Healthcare, said:
“With MyMeta, we’ve harnessed real-time data to drive meaningful improvements in clinical performance, equipping our teams with predictive analytics for enhanced decision-making. The team’s efforts in API integration have allowed us to seamlessly connect with wider systems, ensuring data accuracy and interoperability to support quality care across various service lines.
“Congratulations to our brilliant BI Team for this well-deserved recognition and for their dedication to building a more responsive and data-driven healthcare service. Onward to even more innovation and impact!”
Mastercall Healthcare are also finalists for the Social Impact Award. Guided by the organiastion’s dedicated Social Value Committee, it works to foster initiatives that address critical needs, particularly in areas of social disparity. One of Mastercall’s primary focuses is tackling digital exclusion in economically disadvantaged parts of communities it services.
Commitments also extend into community well-being and support for vulnerable populations. Through partnerships with initiatives like Cracking Good Food, Mastercall has funded a meal delivery service that has provided thousands of meals to recently discharged hospital patients in Stockport and Trafford who face food insecurity. Other support spans a range of causes, including hospice care, dementia support, mental health charities, and various community organisations.
Kay Carter, Marketing and Brand Manager and Social Value Lead, Mastercall healthcare said:
“We are delighted to have been selected as a finalist at the UHUK Awards 2024. I am incredibly proud of Mastercall’s commitment to social value, and it’s inspiring to see how dedicated our entire team is to the initiatives we support.
“This recognition highlights our care, not only for our patients but for our communities as well. Hearing firsthand from those we’ve helped and witnessing the impact we make is truly heartwarming—it’s highly rewarding and a privilege to be part of.”
A social enterprise, Mastercall works to prevent hospital admissions wherever possible and safe to do so, by providing placed based care in the community. It is among the members of Urgent Health UK, a partnership of urgent healthcare social enterprise providers who cover 64% of the UK population. The UHUK awards celebrate the best in social enterprise urgent health care.
Winners at the UHUK Awards will be announced at a ceremony taking place on 5th and 6th November 2024.
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