With many organisations being forced to transform working practices when lockdown measures were first imposed last March, Insight6 CX Director, Chris Lowe, asks whether, one year on, Covid-19 remains a valid reason for a poor customer experience. In March last year when the pandemic hit it was … [Read more...]
News for: Expert Opinion
Expert Opinion: Restoring trust in the housing sector
With challenges in the rental sector regularly making the headlines, Stockport Homes' head of Marketing and Communications, Verity Calderbank, explains how the housing sector can start to rebuild trust between landlords and tenants. Verity, pictured, also leads Home Marketing, the housing group's … [Read more...]
Expert Opinion: Adapt to a new normal of home working
With many businesses now working from home for a year since lockdown measures were first introduced, Amshire IT advises on ways businesses can adapt their technology should they consider adopting flexible working options beyond the pandemic. Many of us have been compelled to work at home for … [Read more...]
Expert Opinion: Coronavirus and cybercrime
With home-working likely to continue for many even as restrictions begin to ease, Amshire IT explains how cybercrime has taken advantage of the coronavirus pandemic, and what risk it poses for businesses. Whether or not the massive boost to the “work from home” population continues as lockdown … [Read more...]
Expert Opinion: Driving in Europe after Brexit
Following in the end of the Brexit transition, Stockport brokers C&C Insurance explain the new Green Card requirements for driving in Europe. Since the Brexit transition period ended on January 1st there have been some significant changes to vehicle insurance for those who wish to drive in … [Read more...]
Expert Opinion: Covid in the workplace – to test or not to test?
Chair of the employee-owned Stockport schoolwear manufacturer, Rowlinson Knitwear, Donald Moore, discusses how businesses can handle Covid-19 in the workplace, in particular, the role of lateral flow testing. We were lucky to have the chance to establish lateral flow testing in our workplace and … [Read more...]
Expert Opinion: Worried about employees “pulling a sickie” on National Sickie Day?
The first of February of every year has been named National Sickie Day, which has traditionally seen the highest number of workers call in sick. So why might people feel the need to “pull a sickie”, and what can businesses do to avert this? B Corporation schoolwear supplier, Rowlinson Knitwear, … [Read more...]
Expert Opinion: How to devise a video content strategy for your business
With content continuing to lead the way in marketing, Video Producer Ben Horrigan, from Studio91media shares his five step guide to help your business develop a video content strategy. Unless you’ve been living under a rock for the past five years, you’ll know that video is an essential part of … [Read more...]
Expert Opinion: Why an agency can do your social media better than you
Stockport-based digital and creative agency, Platform81, explains some of the tricks of the trade that agencies have at their disposal to manage a business' social media marketing more effectively. It’s not uncommon for us to hear at Platform81 that businesses are trying to “have a go” at their … [Read more...]
How can consumers keep safe from online scams this Christmas?
Cybercriminals have been quick to exploit the boom in online retail in 2020 and scams are now ramping up for the Christmas shopping season, with prime targets those buying electricals, bicycles and branded goods. Cybersecurity company, BullGuard, have outlined the most common online scams and … [Read more...]
Expert Opinion: The KAST way forward with heat pumps
With Andy Burnham's target for a carbon-neutral Greater Manchester by 2038 fast approaching, renewable energy specialists, KAST Energy, explain how heat pumps offer homes and businesses a way to reduce their emissions. Our main focus at KAST is how to reduce commercial and residential CO2 … [Read more...]
Expert Opinion: Can Greater Manchester meet CO2 targets?
Following their attendance at the Greater Manchester Green Summit 2020, renewable energy specialists, Kast Energy, unravel how Greater Manchester can meet its CO2 targets of zero emissions by 2038. Tackling climate change is one of Manchester’s biggest commitments to date. The urgency … [Read more...]
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