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Jargon may kill Customer Experience (CX)

Delivering excellence in Customer Experience – CX – can often be hampered by the over use of jargon. Glutes, BTEC, Macchiato, HIT, HRT, plaintiff, FORME, probate, ‘skin in the game’.  What’s that about? Jargon surrounds us in everyday life – from the gym to the solicitors, from school to … [Read more...]

Stockport law firm expands with trio of recruits

Stockport law firm SAS Daniels has welcomed a trio of new recruits to the firm. Carly Borne has taken up the role of solicitor in the dispute resolution team, based at the Stockport law firm's office in Greek Street. She joins from DWF and has vast experience in commercial dispute resolution … [Read more...]

UK: Home Bargains now bound by rules on treating suppliers fairly

Retailer Home Bargains (TJ Morris) have been told how they should adhere to industry rules in how they treat their suppliers by the Competition and Markets Authority. TJ Morris’ annual groceries, Home Bargains, turnover now exceeds £1 billion and the Competition and Markets Authority (CMA) has … [Read more...]

Don’t be caught out by the latest Delivery Scam

If it seems too good to be true, it probably is! If you’re not expecting it, don’t sign for it! This is sound advice following the latest delivery scam to reach the UK. Unscrupulous fraudsters are finding ever more inventive ways to con people out of their hard-earned cash and one of the latest … [Read more...]

C&C expands to offer new insurance product

Stockport based C&C Insurance Brokers, one of the UK’s top 50 independent insurance brokers, have expanded the team and their product offering. Paul Jackson, who has over 16 years’ experience in Credit Insurance, broking and account management, was appointed Account Executive – Credit in June … [Read more...]

Nine Trafford Interns from Pure Offered Paid Work

All nine of the young people who completed Stockport based Pure Innovation's Trafford Supported Internship have been offered paid work. What a fabulous result! The interns now in work are Ed, Harry and an intern who doesn’t wish to be named, all in roles with  legal specialists Horwich … [Read more...]