Christmas workers invited to use HMRC app to share employment details at new jobs

With tens of thousands expected to start seasonal, temporary employment in the run-up to Christmas, HMRC is encouraging people starting new jobs to use their app to share employment and income details with employers.

340,000 are already using the HMRC app to access employment and income information since the feature launched in July 2022, however, in the 12 months to October 2022, the tax authority received almost 3 million calls asking for information now available via the app.

New functions and capability mean that customers can access their income and employment history, salary information, National Insurance number or tax code via the app, whenever they need it. The information can be downloaded and printed – so there is no need to call HMRC to ask for it to be sent in the post. This means that using the app rather than calling the helpline makes the process much quicker.

Myrtle Lloyd, HMRC’s Director General of Customer Services, said:

“Whether you’re starting a new role in customer services, delivering parcels or managing warehouse logistics – the HMRC app is a secure and easy way to access your tax code, National Insurance number and employment details so you can let your new employer know. It’s accessible at the touch of a button and is quicker than calling HMRC.

“To find out how to download it, search ‘HMRC app’ on GOV.UK.”

Victoria Atkins MP, Financial Secretary to the Treasury, said:

“Christmas is busy enough – especially if you have taken on a seasonal job – so anything which can save you time is to be welcomed.

“The free and secure HMRC app is just such a thing, it makes searching for employment information quick and easy, whether you need to check your National Insurance number, find out how much you will be paid and much more.”

App users will need a user ID and password, so they can access their personal information. If customers need to set one up, the app will guide them through the process.

More than 3.5 million people have used the HMRC app since it first launched in September 2016, and more than 1.6 million customers used it at least once in the last year.