Customer experience expert, Chris Lowe of insight6, explains the common mistakes that cost firms future business from customers. Customer Experience mistakes cost more than you think, literally. According to PwC, 1 in 3 customers will walk away from a brand they love after just one bad … [Read more...]
News for: Business
Companies House online filing moves to GOV.UK One Login
Businesses filing documents with Companies House online will be able to connect their accounts to the GOV.UK One Login. The move to a single sign-in via the GOV.UK One Login means companies of all sizes will benefit from a more secure, consistent way of accessing government services, and gives … [Read more...]
Inflation rose to 3.8% in July
Latest annual inflation data from the Office of National Statistics (ONS) has revealed the Consumer Price Index (CPI) has risen by 3.8% in July. The increase, up from 3.6% in June, has exceeded economists expectations and is well above the Bank of England's 2% target for inflation. The Bank of … [Read more...]
Stockport businesses invited to talk social value at Proper Good Business Club
Stockport businesses are invited to join the Proper Good Business Club for their next meeting that will discuss how to embed and measure social value. The next Proper Good Business Club Meeting will be held on Thursday, 11th September at Signpost Stockport for Carers offices in Heaton Moor, … [Read more...]
UK GDP grew 0.3% in three months from April to June 2025
The UK economy grew 0.3% in the three months from April to June 2025, according to the latest GDP estimates from the Office of National Statistics (ONS). While the latest growth figure represents a slight slowdown in the 0.7% growth recorded in the previous quarter, the UK economy has … [Read more...]
North West firms express increased optimism about outlook, finds NatWest survey
Despite revealing a drop in activity in the start of Q3 of 2025, the latest NatWest Growth Tracker saw firms in the North West express increased optimism for trading conditions over the next 12 months. The region's Business Activity Index – which measures changes in the region's output of goods … [Read more...]
Bank of England announces 0.25 point cut to interest rate
Economists at the Bank of England have voted to cut its base interest rate by 0.25 percentage points to 4%, its lowest level in two years. The bank's Monetary Policy Committee (MPC) voted 5-4 in favour of the cut, with those against opting to hold rates at the previous level in light of … [Read more...]
GMCA’s Foundational Economy Innovation Fund awards £275,000 in grants
Projects aimed at supporting the city-region's foundational economy have been awarded grant funding from Greater Manchester Combined Authority (GMCA) totalling £275,000. Twenty-five businesses and organisations from across Greater Manchester have been awarded grants of up to £11,000 from the … [Read more...]
Companies House confirms start date for identity verification rollout
Companies House has confirmed that legal requirements for directors and people with significant control (PSCs) of companies to verify their identity will begin from 18th November 2025. New directors, either incorporating a new company or being appointed to an existing one, will need to verify … [Read more...]
Planning and licensing reforms aim to support hospitality sector
Proposed changes to planning and licensing rules aimed at supporting local high streets have been announced that will reduce the complexity of opening and operating hospitality venues. The reforms will make it easier to convert disused shops into hospitality venues. New dedicated ‘hospitality … [Read more...]
Government unveils Small Business Plan
The UK Government has unveiled its Small Business Plan that aims to support SMEs nationwide, particularly through tightening rules around late payments and improve access to finance. Small and medium sized firms employ 60% of the country’s workforce and generate £2.8 trillion in turnover. … [Read more...]
Stockport’s JCM moves lock, STOK and barrel
After 10 years on Birdhall Lane in Cheadle, JCM Business Solutions has upped sticks and moved into STOK, one of Stockport’s smartest addresses on Prince’s Street in the centre of the town. The move for family-owned business software solutions provider JCM, set up by Chris Moran in 2010, coincides … [Read more...]
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