The Customer Scrutiny Panel at Stockport Homes have scored the maximum score on a recent QAS assessment in the critical assessment factors.
Stockport Homes is the only group to have achieved 30 out of 30 in the QAS assessment.
The Customer Scrutiny Panel (CSP) is a group of customers who review and challenge how Stockport Homes are performing and delivering services. The CSP choose which service areas they want to examine and have access to whatever information they need to carry out detailed examinations and make a judgement on how that service is performing.
QAS assessment is a quality mark created by TPAS, House Mark and the Chartered Institute of Housing specifically for customer led scrutiny within the housing sector.
Robin Burman, Chair of the Board, Stockport Homes said
“Being the only group to have achieved 30 out of 30 in the QAS assessment is an outstanding result which will enhance the Panel’s and Stockport Homes’ reputation for excellence in customer scrutiny. We are proud of their achievement.”
Pictured: From left to right – Jayne Boote (Independent Mentor), Jeremy Beatty (SHG), Callum Rimmer (SHG)