The Digital by Design Programme at Stockport Council has been shortlisted for this year’s Granicus Digital Achievement Award.
The programme has been recognised for its introduction of new online tools and their effective communication to Stockport residents and has been shortlisted for the Granicus Digital Achievement Award (Capstone Award), Granicus’ highest honour of excellence for organisations leading the way in public sector digital outreach and engagement.
Through the Digital by Design programme Stockport Council has introduced a range of new websites, digital tools and ‘My Account’. A range of communications have been used to promote awareness of the new online offer and encourage Stockport residents to make digital their method of choice for contacting the Council and to encourage digital inclusion.
The Granicus Digital Strategy Awards are designed to honour effective and innovative digital strategy throughout the public sector. They recognise excellence in the key areas of promoting services, improving awareness and increasing citizen involvement.
The 2017 Granicus Digital Achievement Award (Capstone Award) is open to organisations in the UK, Europe and US. It is Granicus’ highest honour of excellence for organisations leading the way in public sector digital outreach and engagement and dedicated to cohesive and integrated digital engagement with citizens. Eligible organisations have to demonstrate the ability to transform the government-to-citizen experience and drive citizen behavioural change through effective digital tools.
Councillor David Sedgwick, Cabinet Member for Reform and Governance at Stockport Council, said:
“It’s fantastic news that our Digital by Design Programme has been shortlisted for the Granicus Digital Achievement Award. Our online offer is now well established and usage is rising, the citizens of Stockport are better informed and connected and digital is helping to bring our communities together in new ways.”
‘My Account’ is the new single sign-on customer dashboard that works hand in hand with our new website, creating personalised access to a range of Council services: https://myaccount.stockport.gov.uk/
The Digital by Design Programme: In common with all local authorities, Stockport Council is facing challenging financial decisions which mean we have to deliver services more efficiently. We know that more than three-quarters of Stockport residents are already online and use the internet in most aspects of their daily lives.
So the Council has invested in a programme of digital transformation which uses digital solutions to deliver public services in new and more efficient ways and will better meet the changing expectations and needs of our residents and businesses. We are already seeing savings in time and money from online delivery of routine services which can be better deployed helping the Council to meet the more complex needs of citizens. More at: www.digitalstockport.info/digital-by-design
Winners will be announced on 26 September in London at the Granicus Annual Public Sector Conference.