Stockport based Cheshire Business Services celebrates 25 years in business this year in an industry that has seen plenty of change since 1990. Specialising in telecoms CBS are one of a select few Vodafone Partners to achieve the status of Solutions Pioneer… an accreditation that recognises our skills and capability in offering customers advice and support on a comprehensive range of telecommunication products and solutions!
Director Chris Jones believes that personal service has been the key to success explaining ‘In an industry that has been ‘ever changing’ it takes a lot to stay ahead and I believe that our personal service strategy has been key:
“In 1990 there were two networks- each with one tariff, minimal hardware choice, no email……and not a lot of places where the phones worked. Today we take for granted that the phones should work wherever we are, both in the UK and abroad….not only for calls but internet as well, fully enabling us to work and keep in contact wherever we are.
“We certainly have seen a lot of change, if you imagine when we started out no one was using the internet and the most popular phone was the Motorola 8000 the original ‘Brick’, compare that to the new iPhone, Microsoft and Samsung products and you can see that probably only the computer industry has gone through as bigger change.
“Phone systems we supplied in 1990 have evolved considerably, they used to provide services with limited choice and tariffs….now it is ultra-competitive with the networks racing to lead, providing hosted and Unified solutions…also companies requirements have changed to provide employees with a more flexible approach to how they work.
“As we mainly work ‘business to business’ our understanding of the needs of a growing business has been critical and has paid dividends. It’s not just about supplying a phone system or mobile phone, companies grow rapidly and it’s important that their telecoms have that option as well, making sure expenditure is minimised and future proof.
“Many of our clients have been with us from the very beginning and that is the greatest testament of all, it has been great to watch local business grow with us and share the good and manage the harder times of the last 25 years.”
CBS have recently relocated to new larger offices in Heaviley, Stockport installing the latest hosted technology which makes it easier to advise to clients by having 1st hand knowledge of the products!’
Cheshire Business Services are at 89-91 Buxton Road, Stockport, Cheshire SK2 6LR Tel 0161 487 3332