Sharp, formerly Midshire in Stockport, has launched a new, complete, hosted telephony service.
In today’s unpredictable world – whether it’s laptops, mobile or applications – businesses need cost-effective, flexible and scalable technology solutions to support their staff and sites. Increasingly, businesses are opting for cloud applications and cloud technologies over traditional on-premise alternatives, and the same applies to business telephony systems.
Sharp have launched a Complete Hosted Telephony. But what is it? How does it work? And how can Stockport businesses benefit?
Traditionally, telephone systems use hardwired phone lines to connect a caller and receiver. This can often lead to problems such as high maintenance costs, limited compatibility with the modern devices we use every day, tracking is more difficult and ISDN lines are being phased out by 2025.
Complete Hosted Telephony is hosted in the cloud and transmitted using SIP trunks (essentially digital phone lines). This connects callers and receivers securely via the internet – hence ‘Hosted Telephony’.
Don’t understand the jargon? Check out this Hosted Telephony glossary of terms.
Benefits of Complete Hosted Telephony – Now that we know what it is, what are the benefits?
Compatibility – Digital transformation is accelerating change; our devices are smarter and increasingly inter-connected. From smartphones and mobiles to IP handsets and desktop apps, Complete Hosted Telephony offers more handset compatibility options.
Flexibility & Scalability – Configuration, installation and setup are easy, all you need is an internet connection. Unlike traditional phonelines, which keep you tethered to a single spot, Complete Hosted Telephony offers more flexibility by enabling users to move around, whether at home or in the office – simply plug in and go.
Licenses are also scalable, allowing you to easily add or remove them in line with the needs and changes to your business.
Curb the Cost – For a fixed monthly cost per user, Complete Hosted Telephony is cost-effective and easier to manage. There’s also no expensive hardware maintenance and upkeep costs to worry about, and some providers even offer extras, like free internal calls – how bad can that be?
Quicker service turnaround – There’s no need for service staff to visit and fix phone lines or hardware issues. Support for Complete Hosted Telephony is provided remotely to get you up and running again in no time.