Manchester Airport has been named by travellers as the best in the UK, according to a survey by Skyscanner and featured on Travelbite. Manchester’s Ringway is the third busiest in the country, welcoming nearly 20 million passengers each year. It has been voted as having the best customer service, facilities and shopping as well as the best bars and restaurants.
Manchester’s Ringway is the third busiest in the country, welcoming nearly 20 million passengers each year. It has been voted as having the best customer service, facilities and shopping as well as the best bars and restaurants.
Passengers of the airport also commended it for being well organised, passenger friendly and for its accessibility.
London Gatwick Airport, Britain’s second busiest, handling more than 34 million passengers every year, came in second place, with passengers praising its staff and large check-in areas.
Newcastle Airport just pipped Birmingham to the last podium spot and was voted by passengers as the easiest airport to travel though. Passengers of the airport commented on its simple layout and good choice of food and drink options.
At the other end of the scale, Aberdeen Airport, which handles more than 3 million passengers per year took the bottom spot and was given the thumbs down for its facilities including comments from its passengers that its baggage carousel area is in need of updating.
The UK’s two busiest airports performed well with both Gatwick and Heathrow making the top five. However, the three other main airports in the capital did not fare as well, with Luton, City and Stansted all named in the bottom five.
Passengers of London City commented on its expensive parking, whilst Stansted was blasted for its long queues at check-in.
Airports with the best transport links:
The UK’s busiest airport and the fifth best overall, Heathrow was named the best airport in the UK for its transport links, earning 18 per cent of the vote. Manchester Airport, which has its own train station and offers services linking the airport with over 100 destinations across the UK, came a close second with 15 per cent finding the airport the easiest to get to in the country.
Skyscanner’s Victoria Bailie commented:
“The UK’s leading airports handle millions of passengers every year and the results of our study shows that whilst Manchester is the third busiest in the UK, it still manages to keep passengers happy”.
The survey included 15 of the busiest airports in the UK which were rated by 1600 British flyers.
Source: Travelbite