Leading journey planning app, Citymapper, is now using an open-data tool designed by Transport for the North (TfN) to better inform users of service disruptions on public transport in real time.
The Citymapper integration means public transport users across the region can access clearer and more up-to-date information about their journey when using the app, allowing passengers to make more informed decisions when planning their travel.
It is currently being used in Greater Manchester, Liverpool City Region, Sheffield City Region, the Transport North East area, and West Yorkshire across bus, tram and train journeys.
Richard Mason, Information Strategy Manager at Transport for the North, said:
With the disruption messaging now integrated with Citymapper, it’s yet another step in ensuring people in the North are able to make the right decision, at the right time, about how they travel.
“Our mission has always been to make life better for the people of the North – whether that’s long-term infrastructure projects such as Northern Powerhouse Rail, or making sure public transport is more inclusive and accessible.
“This latest move puts more live information in the hands of passengers, as a first step in our city regions, to plan their journeys with more confidence when they step out the door.”
Harvey Tims, City Operations Lead, UK and Ireland at Citymapper, said:
Covering transport disruptions is a critically important aspect of what we do.
“We are delighted to have been able to work with Transport for the North to ensure travellers across the North have the latest information, allowing them to make informed decisions when making their journeys.”